An efficient web site is just the beginning of any e-commerce initiative. e-Business is more than just distributing catalogs and product information, or selling services or goods over the medium of the Internet; it is a comprehensive concept aimed at utilizing the opportunity of acquisition, retention and establishment of a close relationship with the customer at different levels. It provides real opportunity to interact, collaborate and strengthen relationships with business partners across the value chain.

• Reduction in operating costs
• Improved operational efficiency
• Improved employee productivity
• Increased customer satisfaction
• Penetration into new markets through new channels

SEAL professionals work with your team to design and deliver the e-solutions that best suit your short and long-term business aims. SEAL will help you plan and implement a complete end-to-end solution that integrates with your existing Enterprise Systems and that of your partners.
Based on your current e-Business position and taking into account the maturity of your e-Business initiative, you can take advantage of these SEAL e-services:

• e-Business Assessment and e-Strategy
• e-Procurement
• Electronic Storefront
• e-Marketplace
• Data Mobilization
• B2B integration
• Catalog / Content Management

SEAL uses its e-Business expertise, industry experience and best practices to plan and build your e-Strategy and deliver an integrated e-Solution with clear and measurable business benefits in rapid implementation cycles.

• Organization-wide assessment of business operations and processes
• Review of current e-Business initiatives
• Technology assessment
• Identification of e-Business opportunities and recommendations
• Development of an integrated e-Strategy

• Development of an enterprise-wide e-Procurement strategy for Indirect (MRO) and Direct materials
• Design and implementation of e-Procurement solutions, including SAP Market’s Enterprise Buyer
• Professional, Commerce One and ARIBA
• Organization and mobilization of supplier adoption program
• Catalog strategy and design, internal and external catalogs (OCI, OBI)
• Document exchange (xCBL, ebXML)
• KPI monitoring and analytics

• Online Stores
• Electronic Catalogs
• Online Ordering / Order Tracking
• Electronic Payment Services
• Customer Service and Support

SEAL designs and develops customer-facing self-service functions, for efficient communication.
SEAL’s solutions provide for on-time support and customer relationship enhancement through personalized customer care and value added services.

These solutions are aimed at achieving a competitive advantage, acquiring new customers, retaining existing customers and reinforcing customer relationships.

SEAL’s Electronic Storefront service includes the deployment of packaged CRM and sell-side solutions including SAP CRM, SAP Online Store and Haht Commerce.

• Order management
• e-Purchasing
• Invoicing and Payment Processing
• Inventory Management / Fulfillment / Logistics
• Forecasting
• Advanced planning and replenishment

These solutions enable automation through the supply chain, facilitating collaboration and efficiency beyond the enterprise boundaries, and resulting in reduced costs, efficient inventory control and lesser cycle time. SEAL helps companies integrate to private and public marketplaces to conduct “machine-to-machine” business transactions using industry-based communication standards (EDI, RosettaNet and CIDX) and implementation of EAI tools including Mercator, webMethods and Haht Links.

SEAL designs Enterprise Portals and Enterprise Mobile Solutions for “anytime – anywhere” access of business-critical data.

• Quick response to changing market needs
• Customer Service and Support
• Order management / Tracking
• Operations and Logistics Planning
• Sales force automation

• SEAL offers implementation and management of e-Catalogs
• Provides catalog content to its customers for validation, normalization, rationalization and classification of catalog data provided by the suppliers
• SEAL extends this service to new suppliers to participate in the on-ramp programs
• SEAL manages the critical task of keeping the Catalog data in sync with the Enterprise data

• SEAL provides application and partner integration service to its customers through its highly qualified team of EAI professionals
• Dedicated to integrating legacy, Enterprise systems, third-party, and partner systems
• SEAL delivers standards-based integration through the use of EDI, RosettaNet and CIDX
• Implementation of B2B integration tools including SAP Business Connector, webMethods, Haht Links, Peregrine/Extricity and SeeBeyond