Our Support teams work out of our state of the art
Solution Centers in NJ and India where we also host our internal
SAP and mySAP systems. We have implemented the latest versions of
the mySAP components including APO, EBP, BW, SEM, CRM, DRM and core
R/3 (SD, MM, PP, FI/CO, HR etc) systems in our solution centers.
These systems help us support projects and our field consultants
along with building a strong internal hands-on knowledge base.
Our Web based help desk and problem resolution system can be accessed
24 hours a day to help you with all your SAP problems. You can
enter an issue using our online system and one of our expert team
members will respond with an appropriate resolution or a course
of action via our online system, email, or phone.
Our Support team is made up of:
- Functional Experts
- Technical (Basis, WAS, ITS, ABAP, EDI, BAPI’s)
- mySAP Experts
(APO, BW, SEM, EBP, CRM)
- Helpdesk Group
We provide innovative services that aid organizations in their
ongoing SAP R/3 support and enhancements. Our Support team provides
comprehensive services based on best practices and well defined process
and procedures.
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